Put your team in the drivers seat with personalized proactive customer support based on user behavior.
It allows agents to convert any live conversation into a ticket if they are unable to resolve customer problems.
It can help you focus on helping customers more efficiently.
All of these live chat tools offer some unique features that might align best with your requirements.
On the other hand, the Business plan comes with additional features like multi-language chat and auto-translation, canned messages, audio-video chat, etc.
Additionally, its email notification feature enables you to easily track your missed live chat messages and reply to them through emails.